Property Owner Enquiry Call Script
Use this when: An owner has asked about your management services.
Opening "Hi [name], it's [your name] from [company]. Thanks for reaching out about [property]. Is now still okay?" Understand the situation - "What's prompted you to look at management now?" - "Is it self-managed today, or with another company?" - "What's going well, and what's taking up too much of your time?" - "Tell me about the property: type, number of doors and any current vacancies." Explain how you work "Here's what owners get from us: [reporting, maintenance process, leasing process, after-hours coverage]." Fees "Our fees are [fee structure]. I'll put everything in writing so you can compare." Next step "The best next step is for me to see the property. Would [day] work?"
Before you use this: Check your provincial licensing rules on who may offer and provide property management services.
Fill in the items in square brackets and adapt this to your business. It's a starting point, not legal or professional advice.
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