SAZ SAZ Playbooks

Free templates for government

A call script, an SOP and an AI prompt to copy and adapt. There's no sign-up, and you don't need to give an email address.

Public Enquiry Phone Script for Government Offices

Staff answer public calls and need a consistent, helpful approach.

Call script.

Public Consultation Submission Handling SOP

A consultation will bring in many submissions, and you need a fair, traceable process.

SOP.

AI Prompt to Summarize Consultation Comments

Staff want a first-pass grouping of consultation comments to check by hand.

AI prompt.

SAZ's government practice