Strata and Property Manager Intro Call Script
Leak detection and infrastructure | Call script

Use this when: You want to become the go-to leak detection company for a property manager.

Opening
"Hi [name], it's [your name] from [company]. We do non-destructive leak detection for multi-unit buildings. I'm calling because leaks are usually urgent when you need someone. Could I ask two quick questions?"

Questions
- "When you get a leak with no obvious source, who do you call today?"
- "What's the hardest part: finding the source, getting access, or the paperwork for owners and insurers?"

Offer
"We can send a sample report, so you can see what you'd get for your files. Would that be useful?"

Next step
"Could I also send our after-hours number, so you have it ready for the next one?"

If they already have someone
"That's good to hear. Would it help to have a backup for when they're booked up?"

Before you use this: Only describe methods, response times and credentials that you can really deliver, and respect do-not-call rules.

Fill in the items in square brackets and adapt this to your business.
Free template from SAZ: https://playbooks.saz.ca/p/leak-detection-infrastructure-call-script